- Interacted with customers via phone and email to provide information of orders
- Identified the most cost effective and timely transportation to the customer
- Tracked shipments to final destinations to ensure timely delivery
- Updated the customer on delivery status and inform them on any delays with their order
- Provided quotes to customers
- Resolved customer complaints quickly with sensitivity and always portrayed the company
A
Amazon
MANAGER
Houston, TX, US
January 2021 - December 2021
W
Walmart
Sugar Land, TX, US
September 2019 - November 2020
W
Walmart
PERSONAL SHOPPER
Sugar Land, TX, US
November 2018 - September 2019
Skills
AdaptabilityAnalytical ThinkingCatering ActivitiesCommunication SkillsComputational PhysicsComputer ProgrammingComputer SimulationControl SystemsCoordination SkillsC++ (Programming Language)CuriosityCustomer SatisfactionCustomer ServiceData AnalysisData CollectionDesign of ExperimentsDifferential EquationsElectromagnetismEthicsExpeditingGitHard Work and DedicationHVACInstrumentationKnowledge of MathematicsKnowledge of Packaging and ProcessingKnowledge of StatisticsLabelingLaboratory TechniquesLinear AlgebraLogistics OperationsMachineryMathematical ModelingMATLABMerchandisingMicrosoft ExcelMicrosoft OfficeMicrosoft PowerPointMicrosoft WordMobile Device ManagementNumerical AnalysisOrder PickingOrder ProcessingPalletizingPassionatePerformance ManagementPhysicsPresentationsProblem SolvingProgramming LanguagesProject ManagementProject PlanningPython (Programming Language)Quality ManagementQuantum MechanicsResearch SkillsSafety PrinciplesScientific ProgrammingSimulationsTeam WorkingTechnical SkillsThermodynamicsTime ManagementTransportation Management