- Coordinated event logistics including transportation, accommodations, and room set up for high-profile events at a luxury hotel, catering to clientele with a strong attention to detail and high industry standards that exceeded client expectations
- Directed multiple hotel departments and internal stakeholders including catering, housekeeping, and banquet in a professional manner, cultivating cohesive teamwork and ensuring smooth operations during long-term event planning
- Managed multiple software systems including Salesforce, Delphi, and Opera for consistent day-to-day hotel operations and event planning, ensuring efficient workflows and optimal guest experiences