●Analyzed and elicited comprehensive business requirement, adapting documentation to evolving project specifications.
●Spearheaded the development and upkeep of comprehensive BRDs by conducting in-depth requirement gathering sessions and crafting intricate functional designs; optimized project workflows and stakeholder alignment, leading to a 15% increase in project delivery efficiency.
●Employed visual flowcharts for enhanced project understanding and leveraged ERP tool IBMI (AS400) proficiency to optimize business processes and ensure reliability in critical workloads.
●Automated daily and weekly SQL reports generation and transmission through the development of GoJS job scheduling using GoAnywhere, ensuring timely and efficient data delivery.
●Orchestrated collaborative workshops with key stakeholders to ensure project cohesion and secure approval for adaptable and user-centric functional designs; instrumental in achieving a 40% increase in user engagement metrics.
●Provided steadfast support throughout development and testing stages, swiftly resolving issues and aiding in the creation of meticulous user acceptance testing strategies