Malisa Durant
Location
Royal Oak, MI
Education
W
Western Michigan University
January 2024 - December 2026
expected degree
Master's
major
Cyber Security Systems
F
FERRIS STATE UNIVERSITY
September 2014 - May 2019
Work Experience
L
LinkedIn
Quality Assurance Analyst Trust and Safety
Detroit, MI, United States, 48299
July 2022 - February 2024
company
LinkedIn
title
Quality Assurance Analyst Trust and Safety
P
POPULUS GROUP
Business Operations Associate AND IC Compliance Associate
Troy, MI, US
November 2021 - July 2022
D
DETROIT WATER AND SEWERAGE DEPARTMENT
FIELD SERVICES COORDINATION SPECIALIST
Detroit, MI, United States, 48299
August 2019 - November 2021
F
FERRIS STATE UNIVERSITY FERRIS STATE TECHNICAL SUPPORT
IT APPLICATIONS SPECIALIST
Big Rapids, MI, United States, 49307
August 2015 - September 2016
Skills
Ability to MultitaskAccountingAccounts ReceivableAdaptabilityAnalytical ThinkingApplication TrainingAuditing SkillsBilling ProcessesBusiness AdministrationBusiness CorrespondenceBusiness ProcessesCalibrationCommunication SkillsComputer ArchitectureComputer SecurityConflict ResolutionCoordination SkillsCustomer Relationship ManagementCustomer ServiceData AnalysisData LoggingDiagnostic SkillsEducational TechnologiesElectronicsEmergency RepairEmployee OnboardingExpeditingField Service ManagementForecasting SkillsGoogle DriveHelp DeskHuman ResourcesInformation SystemsInnovationInterpersonal CommunicationsKnowledge of FinanceLaw EnforcementLeadershipMaintenanceMedical EmergenciesMentoringMetricsMicrosoft AccessMicrosoft ExcelMicrosoft OfficeMicrosoft OutlookMicrosoft PowerPointMicrosoft WordOrganization DevelopmentPayroll ManagementPerformance ManagementPersuasivenessPresentationsPrioritization of RequirementsProblem SolvingQuality ManagementRadioRecords ManagementResearch SkillsResource ManagementSafety PrinciplesSAP ApplicationsSchedulingSelf MotivationStandard Operating ProceduresStrategic ManagementStrategic ThinkingSuccess Driven PersonTask ManagementTeam WorkingTechnical SkillsTechnical StandardTechnical SupportTelecommunicationsTelephone SkillsTesting SkillsTime ManagementWater SupplyWater TreatmentWork OrdersWriting of Reports