Mallory Shaw

Master's

Government

Sociology

F&M ATHLETIC COMMUNICATIONS STAFF

Front-End Customer Service Associate, Cashier, Service Representative

- Lancaster Marketplace in Lancaster, PA - Market at the Wilbur in Lititz, PA - Front-End Customer Service Associate, Cashier, Service Representative - June 2020 - present - Customer service, face-to-face interactions with customers, working register, serving bowl(s) directly to customer using their first name, answering the periodical questions from newcomers, digital marketing and promoting social media accounts, upholding business core values, opening and closing the store, cleaning inside of the stand, making each bowl satisfactory for in-person and online customers