- Providing technical support for Networking & Cybersecurity labs and classes
- Developing scripting and automation for remote software installation and OS problem resolution
- Managing compliance with network security standards, public safety guidelines, and Acceptable Use
- Policy
- Maintaining operational documentation for lab continuity
- Troubleshooting equipment and software issues for faculty and students
- Administering servers and applying patches
- Supervising students during open lab sessions and maintained usage records
- Setting up monitoring software in the lab environment
Skills
AutomationBash ShellCatalyst (Software)CiscoCisco Certified Network AssociateCisco IOSCisco PIXCisco RoutersCloud EngineeringCommunication SkillsComputer SecurityCritical ThinkingCustomer ServiceData CentersDomain Name System (DNS)Dynamic Host Configuration ProtocolElectrical SwitchesFirewalls (Computer Science)Hard Work and DedicationInfrastructure ManagementIPv6LinuxLogistics OperationsMicrosoft VisioMicrosoft WindowsNetworking SkillsNetwork RoutersNetwork SecurityNetwork ServerProblem SolvingProxmoxPublic ServicesRoutingSafety PrinciplesScriptingSelf MotivationSoftware EngineeringSupply Chain ManagementTCP/IPTeachingTeam ManagementTechnical SupportTerminal ServersTransmission Control Protocol (TCP)Virtualization TechnologyVirtual Local Area NetworksVMware ESX ServersVMware VSphereWindows ServersWireshark