Mark Ebarb

Location

Dallas, TX
Shreveport, LA
Education
    Louisiana State University and Agricultural & Mechanical College
    May 2015 - December 2017
    degree
    Bachelor's
    major
    English
    Southeastern Louisiana University
Work Experience
    IWD Interior Web Design Agency
    Account Manager and Sales
    Baton Rouge, LA, US
    July 2020 - present
    company
    IWD Interior Web Design Agency
    title
    Account Manager and Sales
    overview
    - Responsibilities - Established and nurtured strong relationship with key decision-makers and stakeholders, including CEOs, CTOs, marketing managers, and website managers - Acted as the main point of contact for up to 10 small business clients, providing - Collaborated with cross-functional teams (including design, product development, and marketing) to deliver high-quality projects within budget and timeline constraints - Monitored and analyzed client sales and user reports to measure the success of implemented strategies - Accomplishments - Maintained client satisfaction, as evidenced by 95% client retention rate and 92% NPS - Contributed to clients' revenue growth (one up to $1M) by coordinating quarterly - Helped the company close multiple large international clients (including industries of agriculture, mechanics, fashion, education) resulting in 16% revenue growth
    Ascension Parish School Board
    Educator and Teacher Leader
    Donaldsonville, LA, US
    August 2009 - January 2020
Skills
AdobeAdobe AcrobatAgricultureAnnotationsArt HistoryAsanaAttention to DetailBigCommerceBudgeting SkillsBusiness DevelopmentCommunication SkillsContent EditingConvergent Technologies Operating SystemsCoordination SkillsCultural ActivitiesCustomer RetentionData AnalysisE-CommerceEditingEducational LeadershipGoogle AdSenseGoogle DocsHard Work and DedicationHubspotInstructional DesignKnowledge of MathematicsLeadershipLiteratureMagentoMarketingMentoringMicrosoft WordMuseumsNetworking SkillsProduct DesignProfessional CommunicationProject ManagementPunctuationQuality ManagementQuickBooks (Software)ReceptivityRetention RateRevenue GrowthSalesSearch Engine OptimizationSelf MotivationSmartsheetSpelling and GrammarStakeholder ManagementStrategic ThinkingTeachingTeam WorkingTrelloUser ExperienceVisual ArtsWeb DesignWooCommerce