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Matt Mobley

Moorpark College · Class of 2014

Moorpark College
Bachelor's
Behavioral Sciences
Seattle, WA
Speaks English
Identity verified
Matt Mobley's profile photo

Matt Mobley

Moorpark College · Class of 2014

Moorpark College
Bachelor's
Behavioral Sciences
Seattle, WA
Speaks English
Identity verified

Education

Moorpark College
Bachelor's, Behavioral Sciences
June 2011 - June 2014

Skills

Adobe CaptivateAdobe IllustratorAdobe Photoshop LightroomAdobe Premiere ProAdult EducationAmazon Web ServicesApple ProductsArtificial IntelligenceAuthoring SoftwareBehavioral MedicineBehavioural ScienceBlended LearningBudgeting SkillsBusiness Performance ManagementBusiness Process ImprovementCamtasia StudioCarrying out AssessmentsCommunication SkillsCommunity HealthComputer SecurityCurriculum DevelopmentCustomer Relationship ManagementCustomer SatisfactionData ScienceDocument Management SystemsElearningEmployee OnboardingEmployee RetentionEntertainment IndustryHealth PoliciesInnovationInstructional DesignInternal DocumentationIT Risk ManagementKnowledge of CampaignsKnowledge of EducationLeadershipLearning TheoryManaged CareMentoringMultimediaPassionatePilot ExperimentProduct PlanningProgram ManagementProject ManagementQuality ManagementRetail CommerceSalesSelf MotivationStakeholder ManagementTeam ManagementTeam WorkingTraining Activities

Work history

Kalles Group
Manager AND Senior Learning Experience Designer Instructional Designer
November 2019 - present · Seattle, WA, US

- Managed a team of 5 (BAs, Technical Trainers, and Instructional Designers), achieving 100% team satisfaction and year-over-year growth - Implemented a blended learning approach, utilizing the ADDIE lifecycle to reach 2…

Community Health Plan of Washington
Learning AND Development Specialist
September 2018 - November 2019 · Seattle, WA, US

- Managed and developed the onboarding program for a 650-person company, successfully onboarding over 250 global staff in a hybrid - Continuously evaluated and streamlined the onboarding program by reducing onboarding ti…

Amazon
Customer Account Specialist IMDB
July 2017 - August 2018 · Santa Monica, CA, US

- Santa Monica, CA - Created ongoing training material for department and for successfully onboarding new hires. Leveraged quantitative data &amp; feedback from global leadership for data-driven approach to continual imp…

Amazon
Global Site Trainer AWS
December 2016 - July 2017 · Seattle, WA, US

- Seattle, WA - Boosted employee retention by 20% through the introduction of adult learning theories and continuous learning improvement - Streamlined training efficiencies by managing cross-platform projects with train…

Amazon
Technical Customer Account Agent AWS
June 2016 - December 2016 · Seattle, WA, US

- Seattle, WA - Maintained a 97% satisfaction rating with customers and was awarded and recognized as a top associate for 2 consecutive months - Assisted clients resolving compromised accounts &amp; addressing fraudulent…

Apple
Store Trainer
September 2010 - July 2015 · Thousand Oaks, CA, US

- Provided custom training on Apple products and software to diverse customers, achieving a 97% satisfaction rate, and communicated - Created in-house training programs with management, improving customer satisfaction by…