Matthew Pagan
About Me
I am a married father of three, former EMT, and honors graduate with a BS in Political Science from Arizona State University.
Location
Mesa, AZ
Norwalk, CA
Education
A
Arizona State University
May 2015 - May 2017
degree
Bachelor's
major
Political Science
A
Arizona State University (ASU)
August 2017 - May 2019
Work Experience
D
DrFirst, Inc.
Tier 1 Technical Support
Mesa, AZ, United States of America
December 2017 - present
company
DrFirst, Inc.
title
Tier 1 Technical Support
overview
Provide stellar customer service to DrFirst customers and end users. Interpret and apply customer support processes when applicable, but think independently and creatively to solve new or unique problems. Serve as a liaison between DrFirst and our customers in response to general inquires and support problems. Data analysis and related ad hoc projects aimed at improving the DrFirst customer experience.
M
MEDCOAST AMBULANCE
EMERGENCY MEDICAL TECHNICIAN
Santa Fe Springs, CA, United States, 90671
April 2013 - August 2017
Fun Fact
I am a father of three girls
Passion
meeting new people and seeing the world
Skills
Technical skills
sql
Skills
► Collaboration Skills: Well-developed ability to thrive in team-oriented environments and ensure all goals are met; builds excellent relationships and rapport with diverse colleagues at all organizational levels.CPR CertifiedMicrosoft Office
Volunteer
D
Downey Ponytail
August 2016 - October 2016
W
Whittier Christian Schools
February 2006 - May 2006
Hobbies
playing guitar
baseball
Listening to Music