Matthew Willis


Education
    Tidewater Community College
    September, 2014 - May, 2016
    degree
    Associate's
    major
    Information Technology (IT)
    Tallwood High School
Work Experience
    OIS
    Information Systems Technician
    company
    OIS
    title
    Information Systems Technician
    overview
    • Implemented a trouble ticket system to track trouble calls within the TCC campus. • Applied changes to printer IP settings. • Manually updated and installed new software. • Installed and updated MAC and HP computers. • Filed and updated computers in a database. • Installed and manually implemented drivers for Xerox and HP printers. • Worked with Microsoft Access, connecting it to school Archive Manager. • Replaced older model computers with newer models, updating systems. • Fixed basic printer software and hardware problems. • Replaced monitors carefully moving hardware from one point on campus to another.
    TCC/Tidewater Community College
    IT/Information Systems Technician
    U.S. Navy, Corry Station
    Information Systems Technician
    March, 2014 - June, 2014
    Mcdonalds Inc
    Elite Order Taker
    August, 2012 - June, 2013
Fun Fact
I was an IT in the Navy for 9 months
Skills
Languages
German
Skills
a+ certificationbasic printer repairfirewall utilizationhardware skillsinformation systems managementlocal area network managementmicrosoft word usageon-the-job-trainingoperating system platformsproblem-solvingrefurbishing of desktop towers and implementation of windows 7 and windows 8 osRisk ManagementTeam Buildingupgrading and installation of operating systemsWindows 7