Maya Subramanian
Location
Waltham, MA
Lexington, MA
Education
B
Brandeis University
August 2021 - May 2025
degree
Bachelor's
majors
International Relations
Public Health
minor
Business
Work Experience
Brandeis Information Technology Help Desk Level II Technician
Waltham, MA, US
September 2022 - present
title
Brandeis Information Technology Help Desk Level II Technician
overview
- Providing telephone, in-person, and online technical support to all faculty, staff, and students in the Brandeis community
- Applying customer service and problem-solving skills to troubleshoot device-specific problems (e.g. network connectivity, software installation, virus removal
- Working independently with clients to isolate problems and implement solutions
B
Boston University School of Public Health Deans Office
Research Intern
Boston, MA, US
May 2022 - September 2022
Skills
Languages
EnglishHindiSpanishTamil
Skills
Academic WritingAdministrative OperationsAffordable HousingAnalytical ThinkingAntivirus SoftwaresApple IOSBiostatisticsBusiness PartnershipsCognition ProcessingCommunication SkillsConsultingCOVID-19 TestingCustomer ServiceDemographicsEconomyEpidemiologyGlobal HealthHealth CareHelp DeskHuman Subject ResearchInformation TechnologyJusticeKnowledge of MedicineLeadershipLevel 2 StocksLiteratureLiterature ReviewsMarketingMental HealthMentoringMicrosoft ExcelMicrosoft OfficeMicrosoft WindowsNetwork ConnectionsNetworking SkillsNeurosciencePolicy DevelopmentPolitical PhilosophyProblem SolvingProject PlanningPublic AffairsPublic HealthPublishing SkillsPython (Programming Language)Qualitative AnalysisResearch SkillsSelf MotivationSocial MediaSocial MedicineSoftware EngineeringStakeholder ManagementTeam WorkingTechnical SupportTelephone Skills