- Promoted and maintained Floyd's 99 vibe and values, ensuring a consistent and inviting atmosphere
- Provided an exceptional experience to all clients, enhancing customer satisfaction and loyalty
- Collaborated with Area and District Leaders to uphold high standards and support team development
- Offered continuous support to Barbers and Stylists, aiding in their business growth and professional development
- Cultivated a culture of education and continuous improvement within the team
- Managed all aspects of day-to-day operations in partnership with Assistant Shop Leaders
- Led and participated in monthly team and leadership meetings, fostering open communication and strategic planning
- Communicated company updates and initiatives to the team effectively
- Oversaw Month End processes, including inventory management and Purchase Order administration
- Ensured compliance with all local and federal regulations, maintaining operational integrity
- Achieved top national sales for Reuzel products, winning the Reuzel Trip Incentive
- Key Metrics
- Foot Traffic Headcount: 21,700 customers per year
- Retail Sales: $80,000 annually
- Service Sales: $1,060,000 annually
- Total Sales: $1,140,000 annually
Make up Artist/Hair Stylist
Orange County, CA, US
January 2004 - present
F
Floyds BarberShop
Assistant Shop Manager
Hermosa Beach, CA, US
February 2023 - February 2023
S
Sephora
Sales AND Services Lead April 2022
Costa Mesa, CA, US
October 2013 - February 2023
S
Sephora
Operations Lead
November 2021 - November 2021
See 2 More
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