- Provided technical support to students, professors, and campus staff by troubleshooting hardware and software issues
- Collaborated with the ITS team to maintain and enhance the college's IT infrastructure, including the installation and configuration of software and hardware, ensuring optimal performance and reliability
- Managed and maintained detailed documentation of IT procedures and troubleshooting steps, and developed and delivered training sessions to educate new Help Desk student associates, enhancing the overall efficiency of the support
S
Swarthmore College
Computer Science Teachers Assistant
Swarthmore, PA, US
September 2021 - May 2024
S
Swarthmore College
Computer Science Tutor
Swarthmore, PA, US
January 2023 - December 2023
Skills
Agile MethodologyAlgorithmsAmazon Web ServicesAngularJSApache HadoopApache HiveApache SparkApplication Programming Interfaces (APIs)Artificial IntelligenceArtificial Neural NetworksAttention to DetailAutomationBash ShellBig DataBiologyBitbucketBootcampCascading Style Sheets (CSS)Cloud ComputingCommunication SkillsContinuous IntegrationC++ (Programming Language)Cultural ActivitiesCuriosityData AnalysisDatabasesData CleansingData NormalizationData ScienceData StructuresDesign Elements and PrinciplesDockerElectroencephalographyFastapiFlask (Web Framework)GitGithubGitlabGPTHard Work and DedicationHelp DeskHTMLInformation TechnologyInnovation ManagementJava (Programming Language)JavaScript (Programming Language)JenkinsJupyter NotebookKerasKnowledge of AdvertisingKnowledge of StatisticsKubernetesLinear AlgebraLinuxMachine LearningMarkovMatplotlibMicrosoft ExcelMicrosoft OfficeMicrosoft PowerPointMicrosoft Visual StudioMobile Device ManagementModel BuildingMySQLNetwork SecurityNumPyObject-Oriented Software DevelopmentOutliersPandasPassionatePerseverancePlotlyPostgreSQLPrivatizationProblem SolvingProgramming LanguagesPysparkPython (Programming Language)PytorchReactJSReliabilityRestaurant OperationRStudioSafety PrinciplesScikit LearnShell ScriptSoftware EngineeringSoftware Version ControlSQL DatabasesTableau (Software)TeachingTeam WorkingTechnical SupportTensorflowTime SeriesVisualizationWeb ApplicationsWeb DevelopmentWireless Access Point