Melanie Morales

Bachelor's

Fashion Management

CHANEL Fragrance and Beauty La Cantera

Operations Specialist

- Upheld operational standards and processes to deliver the ultimate CHANEL client experience - Ultimate expert on all Standard Operating Procedures, Systems and Tools to act as a resource for entire Boutique Team, whilst understanding the inventory management processes - Maintained an organized and controlled stock storage system and process received stock and record into system - Communicated inventory and supply needs to Boutique Director/Assistant Boutique Manager - Upheld an omni-channel mindset to directly benefit the client, producing a seamless experience from in-store to online and vice versa - Took Co-ownership of all brand image, hygiene standards and visual merchandising requirements - Ultimate brand ambassador by providing continuous sales and service support - Built positive team relationships throughout the boutique to inspire trust and teamwork - Accepted shipments for new purchase orders using MMS system