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Mikael
Welbeck
Location
Washington, DC
Education
F
Flatiron School
April 2019 - April 2021
degree
Associate's
major
Computer Networking and Telecommunications
U
University of Lome
Work Experience
R
Red Cloud Cybersecurity
Information Technology Service Desk Analyst
Remote, US
August 2025 - present
company
Red Cloud Cybersecurity
title
Information Technology Service Desk Analyst
E
EXPEL
Cyber Security SOC Analyst
Herndon, US
April 2022 - July 2025
E
EXPEL
Cyber Security Specialist
Herndon, US
August 2021 - April 2022
P
PARTS AUTHORITY
E Commerce Supervisor
Washington, US
December 2013 - August 2021
J
JOUON FC
Soccer Coach
Washington, US
January 2010 - December 2013
Skills
Languages
English
Ewe
French
Skills
Access Controls
Business Process Improvement
Cloud Computing
CompTIA Security+
Computer Telephony Integration
Content Analysis
Coordination Skills
Critical Thinking
Cryptography
Customer Retention
Customer Satisfaction
Customer Service
Cyber Security
Cyber Threat Analysis
Data Security
Decision Making Skills
Desktop Computing
E-Commerce
Electrical Switches
Employee Retention
Expediting
Federal Information Security Management Act
Firewalls (Computer Science)
Freight Forwarding
Fundraising
Geolocation
Help Desk
Incident Response
Information Technology
Intrusion Detection and Prevention
Issue Tracking Systems
Knowledge of Finance
Knowledge of Standards Compliance
Laptops
Leadership
Linguistics
Literature
Logistics Operations
Mentoring
Microsoft Excel
Microsoft SharePoint
Mitre Att&ck
National Institute of Standards and Technology
Network Routers
Network Server
Office365
Operational Excellence
Operational Systems
Operations Management
Order Processing
Phishing
Printing
Profit-Based Sales Targets
Python (Programming Language)
QRadar
Regulatory Compliance
Research Skills
Reverse Engineering
Safety Principles
Scripting
Security Information and Event Management
Self Motivation
Soccer
Social Work
Software as a Service
Software Security
Software System Penetration Testing
Software Vulnerability Management
Splunk
Strategic Management
Team Management
Team Working
Telecommunications
Telemetry
User Assistance
Viruses
Web Application Security
Wireshark
Workflows