Mina Morcos

Location

Riverside, CA
Education
    Riverside City College
    February 2019 - December 2024
    degree
    Associate's
    majors
    Computer Networking and Telecommunications
    Cyber Security Systems
    Information Technology (IT)
Work Experience
    Beaumont Unified School District
    Technology Support Specialist
    Beaumont, CA, US
    August 2022 - present
    company
    Beaumont Unified School District
    title
    Technology Support Specialist
    overview
    - Install, troubleshoot, and repair computers, components, and all other related hardware - Install, configure, and troubleshoot computer software - Configure and connect computers to communicate with Internet and District local and wide-areanetwork - Perform routine and preventive maintenance of hardware and software - Coordinate with vendors and administration - Maintain an ongoing reserve stock of computer and peripheral components - Provide information and instruction in the use and operations of computers and related
    Riverside University Health System
    IT User Support Technician II
    Moreno Valley, CA, US
    March 2023 - September 2023
    Amazon
    IT Support Technician
    Jurupa Valley, CA, US
    June 2021 - June 2022
    Amazon
    IT Equipment Coordinator
    San Bernardino, CA, US
    March 2018 - June 2021
Skills
Active DirectoryAdministrative OperationsAmazon Web ServicesAsset ManagementAuditing SkillsBarcode ReadersBluetoothBusiness ProcessesBusiness SoftwareCascading Style Sheets (CSS)CiscoCitrix SystemsCloud ComputingCommunication SkillsComputer ArchitectureConsultingCoordination SkillsCost Benefit AnalysisCurriculum DevelopmentCustomer ServiceData AnalysisDesktop ComputingDesktop SupportElectrical WiringsElectronic MailingFeasibility StudiesFront End Software DevelopmentGroup PolicyHardware TestingHealth CareHelp DeskHousekeeping SkillsHTMLImagingInformation TechnologyJavaScript (Programming Language)Knowledge of FinanceLaptopsLinuxLogistics OperationsMaintenanceMentoringMicrosoft AccessMicrosoft ExcelMicrosoft Exchange ServerMicrosoft OfficeMicrosoft OutlookMicrosoft PowerPointMicrosoft WindowsMobile Device ManagementNetwork ConnectionsNetworking SkillsNetwork ServerOperational SystemsOracle SQL DeveloperPolicy GovernancePower BIPreventive MaintenancePrintingPrioritization of RequirementsProblem SolvingProject ManagementQuality ManagementReengineeringRemote Access TechnologyRemote SupportSafety PrinciplesSchedulingSecurity AdministrationService ManagementServicenowSoftware ApplicationsSoftware LicensingStock ControlSystem Center Configuration ManagerSystems AnalysisTableau (Software)Tablet ComputersTask ManagementTeam ManagementTechnical DocumentationTechnical SupportTesting SkillsTraining ActivitiesUser AccountsUser AssistanceUser Requirements DocumentsVisualizationWorkstationsWriting of ReportsZebra (Programming Language)