Miranda Rumley

Associate's

Business Administration

ACCOUNT MANAGER

- Dental Claim Support - Manage a team of 14 remote dental billing specialists and 46 dental offices with 1-5-2.5M in insurance collections per month and an average of 23% AR over 30 days - Monitor daily/weekly/monthly KPIs for posting and adjustment numbers, overall - I host monthly check-in meetings with each office and each of my team members - I also host bi-weekly team meetings to go over processes, roadblocks, and celebrations within the company and my individual team - For this role, I utilize G-Suites, HubSpot, Zoom, and LogMeIn daily. I am proficient in many PMS's, especially Denticon and Open Dental, but offices that I oversee have - Dentrix, Ascend, Fuse, Curve, Eaglesoft, and more