Mohammad Makda

Bachelor's

Information Technology (IT)

Ernst & Young

Technology Consultant

Working as a Technology Consultant in Ernst & Young's Oracle Services division - an emerging organization focusing on integrating and optimizing scalable Oracle cloud solutions across a variety of industries • Assisted with the replacement of client legacy systems, and supported the implementation of various Oracle Cloud services to enhance workflow efficiency and improvement • Conveyed an overview of client businesses to significant stakeholders, and facilitated the integration of multiple distinct business units into a unified organizational entity • Gathered, evaluated, and structured procedural documents necessary for communicating with customer facing operations • Aided in a knowledge management system implementation in the client's recently adopted billing system using the Scrum framework and sprint methodology