Moises Zendejas

Location

Atlanta, GA
Rex, GA
Education
    Georgia Institute of Technology-Main Campus
    August 2018 - December 2023
    degree
    Bachelor's
    major
    Biomedical Engineering
Work Experience
    Frontline Managed Services
    IT Consultant
    Atlanta, GA, United States, 30383
    January 2020 - present
    company
    Frontline Managed Services
    title
    IT Consultant
    overview
    • · Dedicated IT Support for Shearman and Sterling internationally, duties include : Troubleshooting Internet Connectivity, driver installations, program support, MS Office Support, Printer installations, Windows 10 systems support, Active Directory Troubleshooting (Password resets, Group additions/removals), VPN troubleshooting, mapping networks, Video and audio troubleshooting, Scheduling onsite visits for local technicians, Creating and maintain Knowledge base articles, Document management troubleshooting, Ticketing/documenting each interaction for future troubleshooting, maintain SLA standards