NaKeisha Barry

Bachelor's

Human Resources

Truly Technologies, Inc

Product Owner & QA Manager

- Act as the voice of the customer for SaaS products, defining product features and requirements that align with customer needs and overall company strategy - Define and manage product processes to increase efficiency and effectiveness - Build consensus amongst technical and non technical stakeholders by bringing clarity to complex situations and analyzing data to make concise decisions - Use Agile software delivery methodologies to manage projects and ensure efficient collaboration and transparency amongst team members and stakeholders - Lead the quality of customer experience in all aspects of product development and testing, including workflows during scoping, UX considerations during - Support training and collaborating with pod team to define and track success - Develop comprehensive test plans that exercise product behavior, including the functional and performance testing of product requirements, and conceptualization and validation of edge case and error behavior - Analyze error logs, customer feedback from NPS and support tickets and query database using SQL to understand customer needs and advocate and prioritize - Coordinate internal education and facilitate knowledge sharing across technical and non technical teams - Successfully and solely plan, prioritize, and execute testing for up to 11 engineers