Naima David

Bachelor's

Biomedical Science

REHAB TECH

- Maintained open communication with patients, families, and interdisciplinary team members to ensure that all parties were updated on the patient's status and plan of care - Created patient schedules to ensure proper care and rehabilitation times - Increased client satisfaction ratings by 33% through personalized care and accurate scheduling, resulting in improved patient experience - Successfully coordinated rehabilitation activities for up to 30 patients per day, ensuring all patients received necessary treatments - Trained new staff members on office procedures and policies - Monitored other rehab techs to ensure they adhere to the company standards - Chart patient activates as well as performing chart review on various patients