Nana Frempong

Location

Raleigh, NC
Alexandria, VA
Education
    Shaw University
    August 2000 - May 2005
    degree
    Bachelor's
    major
    Computer Science
    T C Williams High School
Work Experience
    NC Department of Information Technology
    User Support Analyst
    Raleigh, NC, US
    November 2019 - November 2022
    company
    NC Department of Information Technology
    title
    User Support Analyst
    NC Department of Revenue
    Technical Support Technician
    Raleigh, NC, US
    January 2014 - May 2018
    Waste Management
    Technology Support Analyst
    Raleigh, NC, US
    May 2010 - December 2014
    R T I International
    Telephone Interviewer
    Raleigh, NC, US
    January 2010 - October 2011
    Woelfel Research
    Telephone Interviewer
    Dunn Loring, VA, US
    April 2006 - January 2009
    See 1 More
Skills
Active DirectoryAdministrative OperationsAdobeAssembly and InstallationBusiness AdministrationCisco Systems VPN ClientCommunication SkillsComputer-Assisted Telephone InterviewingComputer NetworksConsultingCourtesyCryptographyCustom SoftwareData LoggingData MigrationDesktop SupportDisassemblyElectrical WiringsFirmwareHard Work and DedicationHelp DeskInformation TechnologyInterviewingIssue Tracking SystemsLaptopsMaintenanceMcAfee VirusScanMicrosoft OfficeMicrosoft OutlookMicrosoft WindowsMobile Device ManagementNetwork Attached Storage (Server Appliance)Networking SkillsNovell NetWareOperational SystemsPrintingPrint ServersProblem SolvingRequirements AnalysisSafety PrinciplesSelf MotivationSocial SciencesSoftware ApplicationsSoftware EngineeringStock ControlSurveysSystem Center Configuration ManagerSystems IntegrationTCP/IPTechnical SupportTelephone SkillsUser AccountsUser AssistanceUser InformationVirtual Private Networks (VPN)Waste ManagementWorkstations