Natalie Hernandez


Location

Philadelphia, PA
Miami, FL
Education
    University of Pennsylvania
    August 2023 - May 2025
    degree
    MBA
    major
    Entrepreneurship
    UNIVERSITY OF NOTRE DAME
Work Experience
    Google
    GCS Strategy AND Operations Manager MBA Intern
    New York City, NY, US
    June 2024 - August 2024
    company
    Google
    title
    GCS Strategy AND Operations Manager MBA Intern
    overview
    - Leveraged SQL to conduct in-depth quantitative analysis of 100K+ customers, which identified key drivers of success and provided a more granular understanding of the customer segment - Led qualitative interviews with 15 customers and worked cross-functionally with teams in Google's product management - Developed data-driven go-to-market strategies to enhance product adoption, optimize sales performance, and improve customer
    P33 CHICAGO
    Consulting Fellow
    Chicago, IL, US
    January 2023 - December 2023
    KPMG
    Senior Associate Customer AND Operations Consulting
    Chicago, IL, US
    January 2020 - December 2023
    Technology Consulting
    Associate
    January 2018 - December 2020
Skills
Languages
EnglishSpanish
Skills
Acceptance TestingAgile MethodologyAlteryxArt HistoryBusiness AdministrationBusiness Service ManagementBusiness StrategiesConsultingCost ReductionCustomer ExperienceCustomer RetentionData AnalysisEconomic GrowthEntrepreneurshipEthnographyGoogle AdSenseGoogle AnalyticsInformation TechnologyInformation Technology ConsultingInnovationJIRAJMP (Statistical Software)MarketingMarket ResearchMarket SegmentationMaster of Business Administration (MBA)Medical MaterialsNetworking SkillsOffshore WorkPost-merger IntegrationsProblem SolvingProduct CertificationProduct ManagementQualtricsQuantitative AnalysisRetention RateRisk AnalysisSalesSelf MotivationSPSS (Software)SQL DatabasesStakeholder ManagementStandard Operating ProceduresStrategic ManagementStrategic ThinkingSuccess Driven PersonSurveysTeam WorkingTelecommunicationsUser-Centered DesignUser Persona