Naveen Bhima

Location

Atlanta, GA
Education
    California State University-Chico
    January 2015 - December 2016
    degree
    MBA
    major
    Business Administration
    California State University
Work Experience
    FEI Systems
    Product Owner Senior Business Analyst
    November 2021 - present
    company
    FEI Systems
    title
    Product Owner Senior Business Analyst
    overview
    - Remote - Employed Agile methodologies to redesign process flows, identify improvements and implement new File upload functionality, leading to a 75% reduction in turnaround time - Leveraged Product strategy insights to design and implement new functionalities (progress notes, problem lists, and Multiline claims), reducing claim denials by 40% in alignment with CalAIM billing process updates - Demonstrated Stakeholder Management by creating mapping documents for over 10,000 services and rates, ensuring alignment with business requirements - Led scrum teams in designing Roll-up functionality, resulting in a 60% reduction in duplicate claims - Developed efficient methods for User Acceptance Testing (UAT) without the need to send claims to the state test site, reducing overall UAT testing time by an impressive 80 - Implemented metrics/KPIs tracking and facilitated Agile ceremonies, leading to a 20% increase in team productivity and on-time milestone delivery
    American Electric Power
    Senior Business System Analyst/Agile Project Manager
    Columbus, OH, US
    April 2019 - November 2021
    Anthem
    Business System Analyst
    Norfolk, VA, US
    April 2017 - April 2019
    California State University
    Junior Business Analyst Teaching Assistant
    Chico, CA, US
    August 2015 - December 2016
    Tech Mahindra
    PMO Should cost Engineer Intern
    IN
    July 2010 - December 2014
Skills
Acceptance TestingADO.NETAgile MethodologyAnalytical ThinkingApplication Programming Interfaces (APIs)Appraisal of Market ValueBilling ProcessesBudgeting SkillsBusiness AnalysisBusiness EfficiencyBusiness ProcessesBusiness RequirementsBusiness Rule Management SystemsBusiness SystemsCertified Scrum MasterCommunication SkillsConfluenceCost OptimisationCritical ThinkingCustomer Relationship ManagementData AnalysisData ManagementData MappingDecision Making SkillsDelivery of ProjectsDesign of User InterfacesExpertise in CommunicationsFinancial SystemsFunctional DesignHuman Resources Information System (HRIS)Information TechnologyInsurance Claim ProcessingJIRAKey Performance IndicatorsKnowledge of FinanceLeadershipManagement of StressMaster of Business Administration (MBA)Medical Progress NotesMeter ReadingMetricsMicrosoft OfficeMicrosoft ProjectMicrosoft SQL ServerMicrosoft VisioMoney InvestmentsPegaPostmanPost-ProductionPrioritization of RequirementsProblem SolvingProduction SupportProduct StrategiesProfessional ResponsibilityProgram ManagementProject ManagementProject PlanningRecruitmentReliability of SystemsRestful APIsRollupR (Programming Language)SAP ApplicationsSap Business ObjectsSAP HANAScrum MethodologyServicenowSimple Object Access Protocol (SOAP)Software as a ServiceSoftware EngineeringSoftware Requirements AnalysisStakeholder EngagementStakeholder ManagementStrategic ManagementStrategic ThinkingSuccess Driven PersonTableau (Software)TeachingTeam ManagementTeam WorkingTechnical SkillsTechnology RoadmapsTurnaround TimeUsability TestingUser AdoptionUser ExperienceUser StoriesWeb InfrastructureWorkflows