Nazene Smout

Master's

Leadership Studies

Management

Biesse

Design engineer

Customer Support & Troubleshooting: Provide expert assistance to customers, diagnosing and resolving mechanical, electrical, and software-related issues to ensure minimal downtime. • Machinery & Software Expertise: Work with CNC machines, automation solutions, and related software to optimize performance and efficiency. • Project Coordination: Collaborate with internal teams and clients to develop tailored solutions, ensuring seamless integration of machinery into production environments. • Training & Documentation: Deliver technical training to customers and internal teams, preparing user manuals and troubleshooting guides for enhanced operational efficiency. Continuous Improvement: Identify and implement process improvements in design, support, and service operations to enhance customer satisfaction and machine reliability.