- Mentored 4 student pharmacists and supervised a team of 10, from new hires to experienced veterans, in overseeing all aspects of the San Francisco Walgreens pharmacy, one of five busiest stores (out of 63) in San Francisco
- Implemented a new process to improve pharmacy workflow by identifying delays, inefficiencies and steps to get to optimal
- Turned underperforming store into top-performing location by redesigning the workflow process and devising a faster drug
- Led improvement in community health by organizing off-site flu clinics during flu season, surpassing flu shot goal by 130% two
- Trained three newly graduated pharmacy technicians on maintaining procedures for dispensing medications according to policy