Nikko Royce
Location
Los Angeles, CA
Sonoma, CA
Education
S
Saint Mary’s College of California
August 2011 - May 2015
degree
Bachelor's
major
Business Administration
Work Experience
G
Genesis Energy
Program Manager
January 2023 - January 2025
company
Genesis Energy
title
Program Manager
N
Nextbite
Customer Success Operations Manager
January 2021 - January 2023
N
Nextbite
Marketing Operations Manager
January 2021 - January 2021
B
Borrow
Head of Operations
January 2018 - January 2020
B
Borrow
Marketing Operations Manager
January 2017 - January 2018
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Skills
A/B TestingAcceptance TestingAgile MethodologyAsanaAutomationBusiness EfficiencyBusiness Process MappingBusiness RequirementsChange ManagementClient OnboardingCommunication SkillsConversion MarketingConversion Rate OptimizationCustomer ExperienceCustomer Lifecycle ManagementCustomer Relationship ManagementCustomer SatisfactionDashboardsData AnalyticsData IntegrityDelivery of ProjectsDigital MarketingEmployee RetentionEntrepreneurshipExcellence in ServiceFinancial AnalysisForecasting SkillsGeneration of LeadsGoogle AdWordsGoogle AnalyticsHubspotInsurance Management and AftercareInternational BusinessJIRAKey Performance IndicatorsKnowledge of CampaignsKnowledge of FinanceLanguage TranslationLogistics OperationsMailchimpManufacturingMarketingMarketing OperationsMicrosoft ExcelMicrosoft PowerPointMicrosoft ProjectOccupational Safety and HealthOracle Cloud InfrastructurePardot B2B Marketing Automation (Salesforce)Project ManagementResource ManagementRisk AnalysisSalesSalesforce.ComSales ManagementSales ProcessesSAP ApplicationsSearch Engine MarketingSearch Engine OptimizationStreamlineTeam WorkingTechnical Writing SkillsTest ScriptsUser ExperienceWordPressWorkflowsZapier