Oluwatoyin Ogunniyi

Location

New York City, NY
Bronxville, NY
Education
    SUNY Maritime College
    August 2015 - May 2017
    degree
    Master's
    major
    International Business and Communications
    Virginia State
Work Experience
    Wonder
    Customer Experience Agent III
    Remote, US
    September 2022 - present
    company
    Wonder
    title
    Customer Experience Agent III
    Bloomingdales
    Overnight Outlet Receiving Associate
    New York, NY, US
    August 2017 - September 2022
    Mammoth Tech
    Client Care Specialist
    Remote, US
    January 2021 - January 2022
    CareMed Specialty Pharmacy
    Case Inquiry Coordinator Prior Auth
    New Hyde Park, NY, US
    August 2015 - July 2017
Skills
Active Listening SkillsApple Mac SystemsAttention to DetailBusiness Process ImprovementCernerCommunication SkillsConflict ResolutionCoordination SkillsCustomer ExperienceCustomer SatisfactionCustomer ServiceCustomer SupportData AnalysisData Entry SkillsExcellence in ServiceExpeditingGoogle SuiteHealth CareHealth Insurance Portability and Accountability Act ComplianceIcd-9Insurance Management and AftercareKnowledge of FinanceKnowledge of the Maritime SectorLiveChatLogistics OperationsMerchandisingMicrosoft OfficeMicrosoft SharePointProblem SolvingProcess ManagementProcurementQuality ManagementSalesforce.ComSales PromotionSAP ERPService DeliveryService QualityStock ControlStrategies of PricingTeam BuildingTeam WorkingTime ManagementTransportation ManagementZendesk