Oreoluwa Faluyi


Location

Greenbelt, MD
Education
    University of Maryland-Baltimore County
    August 2022 - May 2026
    degree
    Bachelor's
    major
    Management Information Systems
Work Experience
    Regency Furniture
    Customer Service Representative
    Hyattsville, MD, US
    June 2023 - September 2023
    company
    Regency Furniture
    title
    Customer Service Representative
    overview
    - Efficiently processed customer payments and ensured accurate completion of necessary paperwork - Demonstrated exceptional problem-solving skills by analyzing customer issues and providing effective solutions - Received consistent positive feedback from customers for delivering excellent customer service, including - Enhanced organizational and communication skills through managing customer inquiries via phone calls, emails, and in-person interactions - Maintained an impeccable record of accurate and efficient data entry, contributing to the overall efficiency of customer service operations
    IHOP
    Server
    College Park, MD, US
    July 2021 - January 2023
Volunteer
    College Park Community Food Bank
    January 2024 - present