- Delivered strong financial results and exceeded RGI and F&B goals with high saXsfacXon scores for both employees and guests of a 167-room bouXque hotel
- Directed the preparation of budgetary documents and financial reports for senior leadership, resulting in a 20% operational cost reduction
- Achieved a 15% increase in F&B revenues through strategic menu engineering and pricing optimization
- Coordinated collaborative efforts with 10 local vendors, resulting in a 15% increase in repeat business and
- $100,000 in additional annual revenue.
- Generated comprehensive financial, profitability, and operational reports for executive leadership
- Developed and executed comprehensive annual capital, cash flow, and sales & marketing plans to forecast budgets with 95% accuracy, resulting in a 20% increase in ROI year-over-year
- Orchestrated daily revenue management functions, leveraging market data and competitor analysis to drive a 20% revenue growth in the hospitality sector through market-driven pricing strategies and promotional campaigns
- Established and applied performance and development goals for 15 managers, producing a 20% increase in team productivity and 30% reduction in turnover rate
- Directed team participation in environmental sustainability efforts, resulting in a 15% reduction in the hotel's energy consumption through the implementation of energy-efficient practices and equipment
T
The Old No 77 Hotel AND Chandlery
Director of Rooms
New Orleans, LA, US
April 2021 - January 2022
S
Sheraton Hotel New Orleans
Assistant Director of Services
New Orleans, LA, US
October 2018 - November 2020
T
The Old No 77 Hotel AND Chandlery
Director of Rooms
New Orleans, LA, US
September 2016 - October 2018
T
The Old No 77 Hotel AND Chandlery
Rooms Manager
New Orleans, LA, US
November 2011 - September 2016
Skills
AccountingAdvertising CampaignsBenchmarking SkillsBudgeting SkillsBusiness MarketingCash ManagementCompetition AnalysisCoordination SkillsCost ReductionCustomer ServiceDecision Making SkillsExcellence in ServiceFinancial AnalysisForecasting SkillsFront OfficeHousekeeping SkillsKnowledge of EngineeringKnowledge of FinanceKnowledge of HospitalityLeadershipMarket DataMetricsOperating ExpensesOperational ExcellenceQuality ManagementRevenue GrowthRevenue ManagementService QualityStock ControlStrategic ThinkingStrategies of PricingSustainabilityTeam WorkingTillage Process