Paul Obrero

No Degree

Business

Magic Memories

Technical Delivery Engineer

- Responsible for planning, ordering and installation of technical solutions for photography systems within theme - Build, test, install and troubleshoot all range of equipment, from high speed park captures stations, to office PCs, to custom photo claim stations and any other standard or custom solutions the business called for - Installation, networking and support of all forms of printers ranging from wireless inkjet to multiplex Xerox - Responsible for being able to modify or repair internal software as needed, mostly written in Java, had to be - Installation and customization Zebra scanners (TC55) for varying operations, which required a myriad of systems and programming knowledge. Had to be customized to scan wristbands, remotely fire camera, view photos - Responsible for maintaining and repairing broken hardware, replacing broken parts that could not be repaired or replacing hardware entirely during downtime - Responsible for whole warranty process for any products that could be replaced within warranty as well as documentation of all relevant information - Responsible for updating, installing, upkeep and maintenance of all company systems, programs and digital - Responsible for communicating with all other parties related to IT from the owner and CEO to the warranty - Responsible for remote repair tickets for any and all IT services I would be expected to deliver in person - Created the technical equipment inventory system that Magic Memories uses today, based off of the inventory - Created documentation used onsite by photography staff for technical equipment as well as modifying that - Responsible for clear, concisely written tickets that speak to work done and has all relevant info for both any