Paula Redington

Associate's

Customer Service Management

MARINE HOSPITALITY

Event Sales & Marketing Director

- Drive $1M+ annually in group event bookings from luxury yachts charters/riverfront cruises and fine dining establishment - Direct strategic sales planning, ensure consistent messaging, align venues' amenities to clients' needs and build referrasl - Secure group bookings referrals from media partners, sponsors, along with travel/tourism meeting planners and concierges - Guide clients to select venue, amenities and catering/menus for weddings, bar mitzvahs and holiday parties attended by up to 250 - Negotiate all pricing and contracts. Work with clients and hospitality staff to ensure timely event setup and guest satisfaction - Solicit feedback to improve quality. Lead Marketing Manager to build awareness via social media and website. Report to CEO - Increased Charter Repeat Bookings by 25%: Improved service quality and venue's interior appearance - Increased Restaurant Group Bookings by 25%: Details on how - Expanded Marketing Reach: Grew from 500 to 2,500 via social media (e.g. Facebook) and web landing pages - Created Networking Events: Plan and host mixers plus business luncheons attended by 50