Phoebe (Wei Chi) Chang


About Me

People see me as a passionate world traveler with cross-cultural background and extensive professional experiences in education, entrepreneurship and tech!

Location

Tempe, AZ
Taipei, Taiwan
Education
    Arizona State University
    August 2015 - May 2018
    degree
    Bachelor's
    major
    Psychology
    minor
    Business
    coursework
    Sales and Marketing Essentials (certificate)
    International Business (certificate)
Work Experience
    StudySoup
    Regional Lead
    December 2015 - present
    company
    StudySoup
    title
    Regional Lead
    overview
    • Solve or redirect Elite Notetakers’ complaints and problem with a 100% satisfaction rate • Hold over 200 webinars to train new Elite Notetakers with their total confidence rate of 8.6/10 • Supervise several campuses’ progress on recruiting by having regional goal and weekly meetings
    StudySoup
    Marketing Operations Manager
    September 2015 - present
    ASU Global Launch
    Lead Customer Service Specialist Assistant
    September 2015 - present
    Arizona State University
    Teaching assistant
    August 2016 - December 2016
Fun Fact

Left home at 16 to UK, came to US for college & went to Australia for an exchange semester. There is nothing I wouldn’t try and there’s nothing that can stop me from my goal.

Passion

Challenges, Obstacles, Exceeding. Food, Photography, Travel. People, Education, Technology.

Skills
Languages
ChineseEnglish
Technical skills
Lead Generation
Skills
Adobe AcrobatBilingual CommunicationsBusiness DevelopmentCreative WritingMarketing StrategyMicrosoft OfficeOrganizationPeopleSoftPhotoshopProblem SolvingSalesforceSales OperationsSlackSocial MediaTeamworkTime Management
Leadership
    EF Torbay School IMPACT Magazine (2013 Sep. - 2015 Feb.)
    The National Society of Collegiate Scholars (NSCS)
Hobbies
Cooking
Watching Movies
People Watching