Porsche Hopkins
Location
Inglewood, CA
Los Angeles, CA
Education
C
Casa Loma College-Van Nuys
November 2012 - December 2013
degree
Other degree
major
Nursing
C
Casa Loma School of Allied Nursing
Work Experience
K
Kaiser Permanente
Member Services Representative
August 2024 - May 2025
company
Kaiser Permanente
title
Member Services Representative
U
University of Southern California
Patient Access Liaison II
August 2023 - April 2024
W
WASH Multifamily Laundry Systems
Support Center Representative
September 2021 - July 2023
O
Optum Health/United Healthcare
Patient Support Representative
March 2021 - July 2021
P
Patriot Environmental Laboratory Services
Lead Project Coordinator/Report Writer
April 2019 - March 2021
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Skills
Accounts PayableAccounts ReceivableAdministrative OperationsBilling ProcessesBusiness MarketingCalendar ManagementCall CentersCash Register OperationCernerCommunication SkillsConsultingCustomer Demand PlanningDatabasesData Entry SkillsDesktop PublishingElectronic Medical RecordsElectronicsFamily PlanningHealth CareHelp DeskInsurance Claim ProcessingInsurance Management and AftercareIntegrated CareIssue Tracking SystemsKnowledge of FinanceManaging Client ExpectationsMedicareMetricsMicrosoft OfficeNetworking SkillsNursingPowerChart (EMR Software)Practice ManagementProblem SolvingQuality ManagementSalesSalesforce.ComSchedulingService ReviewTelecommunicationsTelephone Call Reception ManagementTelephone SkillsTime and Activity ManagementWorkers' CompensationWriting of ReportsZendesk