- Oversaw and managed projects by defining project scope and business requirement document, developed business strategies to drive growth, profitability and competitive success for Citibank packages and credit cards
- Identified critical data governance gaps and quality issues through root cause analysis, performed data management activities such as standardization, duplications, and validations, improved decision-making processes and data accuracy by 90
- Worked closely with cross-functional teams including IT, marketing, business owners to understand data needs and deliver insights
- Architected and maintained interactive dashboards and complex analytical reports using Tableau and SQL to communicate data
- Mentored other analysts on the team and worked with senior leadership team to define best practices to strengthen the data