- Developed SQL code for extracting datasets on Business Intelligence and Reporting Tools (BIRT) for preparing reports for clients
- Tested web application software for bugs and operating speed, fixing bugs and documenting processes
- Assisted in designing new database programs and wrote complex stored procedures
- Explored and processed data from different sources using Python
- Created A/B test plans and managed implementation
- Created analytics test plans, participated in the analytics QA process, and worked closely with the developers to resolve
- Help Desk Assistance- Addressed help desk requests/tickets, problem determination, troubleshooting and debugging of client