- Coordinated the full software development life cycle of a web application development project Neo Chatbot
- Leveraged innovation to increase customer service orientation by 15% compared to the year 2017
- Illustrated good client relations skills by decreasing customer wait time by 35% through AI-driven automation of frequently asked questions, allowing instant responses to common queries
- Measurable impacts
- Engineering the front-end user interface of the bot application and building highly scalable solutions by resolving 85% of defects and paying attention to detail
- Developing and executing comprehensive test plans by designing integration test scripts on nearly 40+ microservices and performing in-depth code reviews
- Implementing change management procedures using Postman API to manage updates for Rest APIs
- Streamlining application deployment processes by setting up pipelines which reduced the time required to release updates by 12
- Implementing integration testing on Rest APIS and debugging to detect bugs at an early phase
- Transitioning the database from MySQL to Postgres SQL, leading to a 30% growth in efficiency
- Identifying and resolving 25+ security vulnerability issues within the organization's code repositories and web services to deliver highly secured products
- Working in collaboration with cross-functional teams to migrate data from GitHub to cloud storage, and ensuring the disaster recovery of those distributed microservices
- Skills: ReactJS, JavaScript, HTML, CSS, Python, Azure, AWS, and tools such as GitHub, Jenkins, and Kubernetes