Raiyan Nafee

Bachelor's

Social Work

Queens Library Adult Learning Center

Case Management Intern

- Conducted social services assessments and set educational and employment goals with all customers at the beginning - Collaborated with Employment Counselor in development of Individualized Service plans for customers and revising plans to achieve successful outcomes - Followed up with all customers on a regular basis to update social service needs assessments and assess progress on goals - Determined social service needs, screens for benefits, assists with applications and makes referrals as necessary - Regularly met with customers individually to provide short-term interventions, advisement and appropriate referrals - Assisted individuals with navigating complex systems including healthcare, social services, education and financial systems