Rayshawn Ambeau


About Me

Internship in the field of social services that will allow me to fully utilize my communication, organizational, and problem solving skills

Location

East Cleveland, Ohio
Education
    Cleveland State University
    January, 2014 - May, 2016
    degree
    Bachelor's
    major
    Psychology
    coursework
    Research Methods, Perceptual Processes, Brain & Cognition, Abnormal Psychology, The Language of Health Care, Patient Records
Work Experience
    Gumbo Yaya
    Remote Customer Service Agent
    November, 2007 - present
    company
    Gumbo Yaya
    title
    Remote Customer Service Agent
    overview
    • Answer incoming phone calls and emails for customers wanting to place orders • Troubleshoot technical difficulties for receivers signal and/or re-establish service, and add/remove premium services • . Submit/document inquires for lost orders and process cancellation of orders • Maintain updates and communication via chat room sessions with all Leads/Supervisors. • Accepted donations for PBS/NPR TV and radio stations. Answered billing questions and applied payments received
    LMI/Staffing Solutions
    Records acquisition specialist
    September, 2013 - October, 2014
    The Home Depot
    Appliance Sales Specialist/Specialty Department Specialist
    July, 2006 - February, 2010
Fun Fact
I love to Bellydance
Skills
Languages
Spanish
Skills
2013 certification for medisofchoice pointexcelibm as400internetMicrosoft PowerPointproficient in microsoft word