Robert Mertins

Location

Pendleton, IN
Prince George, VA
Education
    Butler University
    August 2003 - May 2025
    degree
    MBA
    majors
    Entrepreneurship
    Innovation Management
    Old Dominion University
Work Experience
    General Dynamics Information Technology GDIT
    Senior Business Process Analyst
    Indianapolis, IN, US
    November 2023 - present
    company
    General Dynamics Information Technology GDIT
    title
    Senior Business Process Analyst
    MetroStar Systems
    Senior Business Analyst Team Lead
    Indianapolis, IN, US
    November 2022 - November 2023
    General Dynamics Information Technology GDIT
    Senior Business Process Analyst
    Indianapolis, IN, US
    June 2022 - November 2022
    U S Marine Corps
    Master Sergeant Systems Analyst Operations Manager Human Resource Manager
    January 2002 - July 2022
Skills
Administrative OperationsAgile LeadershipAgile MethodologyBusiness AdministrationBusiness ProcessesBusiness Process ImprovementBusiness TransformationConfluenceCreating PrototypesCultural ActivitiesCustomer ExperienceData GovernanceDecision Making SkillsDelivery of ProjectsDigitizationEmployee RetentionHuman ResourcesHuman Resource StrategyIncident ResponseInformation TechnologyInformation Technology Infrastructure Libraries (ITIL)InnovationJIRALeadershipManagement of ChangesMarine BiologyMentoringMicrosoft OfficeOperational ExcellenceOrganization DevelopmentProblem SolvingProduct LifecycleProduct Software Implementation MethodsProduct StrategiesQuality ManagementSafety PrinciplesScalabilityScrum MethodologyServicenowSoftware as a ServiceSQL DatabasesStrategic AlignmentStrategic ManagementSystems IntegrationTalent ManagementTeam ManagementTechnology StrategiesTest PlanningUser StoriesWorkflows