overview
- Oversaw and managed the Cybersecurity, Network, Telephone, and Desktop Support sections, Consisting of a diverse technical team with a large contractor workforce and government personnel to respond to Tier 3 Network Operations & Maintenance (O&M
- Troubleshoot technical issues, Process network expansion, and development requests across multiple military installations in the Southeast Asian Region
- Developed long-range plans for IT security systems that anticipates, identifies, evaluates, mitigates, and minimizes risks
- Resolved integration issues related to the implementation of new systems with the existing infrastructure
- Reviewed proposed systems, networks, and network software designs for potential security risks
- Provided overall supervision and management to the Cybersecurity, Network Support, Desktop Support, and Software Support
- Divisions, planning mid-term and long-term work schedules, determining manpower
- Determined mid-year adjustments to resource allocations, established and revised policies and practices, ensured effective
- Developed and used performance and result based management for all DHA information security and privacy programs
- Reviewed IT programs to assess overall compliance with cybersecurity plans and policies, as well as their alignment with business requirements
- Evaluated the impact of new cybersecurity guidance on current programs and recommended changes to existing policies and processes to ensure compliance and responsiveness
- Collaborated with other members of the cybersecurity team to develop new protocols, layers of protection, and other proactive and defensive systems for remaining ahead of cybercriminals
- Verified cybersecurity workforce knowledge and skills through standard certification testing
- Provided technical oversight over the staff and developed performance plans and rated employees
- Assigned work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments