Rolly Balbuena


About Me

CompTIA A+ | AWS Certified Cloud Practitioner | ITIL 4. Seeking an internship/entry-level IT role to gain hands-on industry experience.

Location

Turners Falls, MA
Education
    Western Governors University
    February 2021 - June 2026
    expected degree
    Bachelor's
    major
    Information Technology Management
    Western Governors University
Work Experience
    Dartmouth College
    Coordinator Presidential Initiatives and Principal Gifts
    Hanover, NH, US
    October 2023 - November 2024
    company
    Dartmouth College
    title
    Coordinator Presidential Initiatives and Principal Gifts
    Dartmouth College
    Gift Planning Assistant
    Hanover, NH, US
    November 2019 - October 2023
    Occupational Medicine Clinic Dartmouth Hitchcock Medical Center
    Senior Clinical Secretary
    Lebanon, NH, US
    May 2018 - November 2019
    UnitedHealth Group
    Health Advisor/Benefit Advocate/Subject Matter Expert Intern
    Quezon City, PH
    September 2015 - October 2017
    Convergys Services ATT U verse
    Technical Support Representative II
    Quezon City, PH
    August 2013 - September 2015
Fun Fact

I am a fan of Quantum Physics and Astronomy.

Skills
Administration of Computer SystemsAdministrative OperationsAdvertising CampaignsAmazon Web ServicesBilling ProcessesCalendar ManagementClinical WorksCloud ComputingCommand PromptCommunication SkillsConcierge Services OperationsConfidentialityCoordination SkillsCustomer RetentionData ManagementData SystemsElectrical WiringsEpic MychartFiling SkillsFundraisingInformation TechnologyInformation Technology Infrastructure Libraries (ITIL)InterviewingIT Service ManagementKnowledge of StatisticsLiteracyMedical SurveillanceMicrosoft ExcelMicrosoft OfficeOccupational MedicineOccupational Safety and HealthPerseverancePhilanthropyProblem SolvingRecruitmentSalesSchedulingSoftware TroubleshootingStreamlineTeam WorkingTechnical SkillsTechnical SupportTravel CoordinationWorkflows