Roosevelt Gaston

Location

Matteson, IL
Chicago, IL
Education
    DeVry University's Keller Graduate School of Management-Illinois
    August 2023 - January 2026
    expected degree
    Master's
    major
    Information Technology Management
    SOUTHERN ILLINOIS UNIVERSITY EDWARDSVILLE
Work Experience
    CHICAGO PUBLIC SCHOOLS
    IT TECH
    CHICAGO, US
    April 2023 - February 2025
    company
    CHICAGO PUBLIC SCHOOLS
    title
    IT TECH
    BLUE CROSS AND BLUE SHIELD OF IL
    CUSTOMER SERVICE ADVOCATE
    March 2021 - April 2023
Skills
Analytical ThinkingBusiness Process ImprovementCommunication SkillsContinuous MonitoringCriminal JusticeCritical ThinkingCustomer ServiceCustomer SupportCyber SecurityData AnalysisDecision Making SkillsEthicsExpertise in CommunicationsInformation TechnologyInnovationInterpersonal SkillsIT Service ManagementKnowledge BasesKnowledge of StatisticsLeadershipNetwork PerformanceProactive MaintenanceProblem SolvingPsychologyResource AllocationRisk AnalysisRisk ManagementSecurity AuditsSelf MotivationStock ControlTechnical SupportTraining ActivitiesUser AdoptionVulnerability Analysis