Russell Cowger
Location
East Peoria, IL
Richmond, CA
Education
T
Trident University International
August 2011 - April 2015
degree
Bachelor's
major
Information Technology Management
T
Trident University International
Work Experience
P
Progressive Insurance
Claims Specialist
Peoria, IL, US
September 2023 - present
company
Progressive Insurance
title
Claims Specialist
overview
- Average hours per week: 40
- Supervisor: Peter Bruvenich
- Phone: COMM: 3094073249
- Duties, Accomplishments and Related Skills
- Claims Specialist for Illinois providing support to all customers and claimants. Is responsible for the independent working handling extreme worlds and working complex liability claims. First contact individual and deals with minor accidents to multiple vehicles to include total loss and catastrophe claims. Identifies claims which require criminal activity and provides detailed investigations to support the Special Investigation Unit and the National Insurance Crime Bureau
- I work remotely and independently in the Peoria area and utilize critical thinking and Illinois law to determine liability and assess responsibility and corrective corrections for both
U
United States Army
Information Technology Specialist SYSADMIN/INFOSEC
Stuttgart, DE
September 2020 - present
U
United States Army
Security Specialist
Wiesbaden, DE
September 2020 - present
U
United States Army
Communications Chief Network Manager
Fort Campbell, KY, US
May 1998 - May 2015
Skills
Ability to MultitaskAccess NetworkAccountingAdministration of Computer SystemsAdministrative OperationsAgricultural Consumer and Environmental SciencesAnalytical ThinkingAuditing SkillsAutomationBackup DevicesCalibrationClassified InformationCommunication SkillsCommunications SecurityCompTIA Security+Computer ArchitectureComputer EquipmentComputer Network OperationsComputer NetworksComputer SecurityConsultingControl SystemsCoordination SkillsCorrective and Preventive ActionCriminal JusticeCritical ThinkingCrypto CurrencyCryptographyCustomer ServiceCustomer SupportCypress (Programming Language)Database OptimizationDatabasesData ManagementData ProcessingData SystemsDesktop SupportDiagnostic SkillsDisaster RecoveryEditingElectrical SwitchesElectronicsEmergency Action MessageEnergy ProductionExpeditingExternal AuditsFinancial DerivativesForecasting SkillsGNU Compiler CollectionGraphic DesignHard Work and DedicationHigh FrequencyInformation AssuranceInformation ManagementInformation SystemsInformation TechnologyInfrastructure ManagementInsurance Claim ProcessingInternet ProtocolKeying (Lock)Key ManagementKnowledge of EngineeringKnowledge of StatisticsLaw EnforcementLeadershipLinuxLocal Area NetworksLogistics OperationsMaintenanceManagement SystemsMaterials ManagementMedical EmergenciesMicrosoft AccessMicrosoft ExcelMicrosoft OfficeMicrosoft OutlookMicrosoft PowerPointMicrosoft WindowsMicrosoft WordMilitary SciencesModemsNetworking SkillsNetwork RoutersNode.JsNuclear PowerOffice EquipmentOffice ProceduresOperational SystemsPeripheralsPersonnel DataPhysical SecurityPresentationsPreventive MaintenanceProblem SolvingProfessional ResponsibilityRecords ManagementRegulatory ComplianceReliabilityResearch SkillsResource AllocationSafety PrinciplesSatcomSatellite CommunicationsSatellitesSchedulingSecure MessagingSecurity AdministrationSecurity ControlsSecurity ManagingSecurity Requirements AnalysisSecurity StudiesSelf MotivationSensitive Compartmented InformationSoftware ApplicationsSoftware EngineeringSoftware Requirements AnalysisSpreadsheetsStock ControlSuccess Driven PersonSysadminSystems Development Life CycleSystem SoftwareTechnical DocumentationTelecommunicationsTesting SkillsText ProcessingTime Division Multiple AccessTop Secret (TS Clearance)Transaction DataTridentVehicle SuspensionVirtual Local Area NetworksVoIPVulnerabilityWeb BrowsersWireless SecurityWorkstations