SONCERIA CAROLINA

Bachelor's

Project Management

THE CURL SPOT TECH

PROJECT MANAGER

- Utilized key performance indicators (KPIs) to guide data-driven business decisions, analyzing metrics such as client acquisition costs, average transaction value, and service efficiency. Ensured informed and effective resource allocation to enhance overall operational performance. Fostered a collaborative and high-performance team culture by applying Agile methodologies. Provided ongoing coaching and support, facilitating regular Scrum ceremonies and promoting effective communication and accountability within the team - Developed and managed change effort plans, leading teams through project lifecycles and achieving a 30% reduction in client service processing times through effective risk management and dependency resolution - Partnered with stakeholders to define project requirements and deliverables, ensuring alignment with strategic business goals and achieving a 40% increase in the timely delivery of sprint goals - Implemented iterative processes and performance metrics, leading to a 25% increase in operational efficiency and a 20% improvement in client retention through enhanced service delivery - S Created and delivered presentations and reports on project status, increasing transparency and stakeholder satisfaction by 30 - Managed a $400K budget, optimizing resource allocation and reducing expenses by 20% through effective financial controls and project execution