STEVE HEBLER


Location

Alexandria, VA
Pemberville, OH
Education
    Bowling Green State University-Main Campus
    June 2004 - August 2006
    degree
    Master's
    major
    Mathematics
    Bowling Green State
Work Experience
    Global Logic
    AI Content Engineering Analyst
    March 2024 - present
    company
    Global Logic
    title
    AI Content Engineering Analyst
    overview
    - On behalf of GlobalLogic and their Client, a Fortune Tech 10 company in Research, Artificial - Intelligence, Machine Learning, Generative Text Models and Natural Language Processing - Delivered project data at the highest possible quality standard - Quickly learned new project requirements and delivered to desired productivity and accuracy levels - Optimized existing processes, and provided ongoing feedback on tools and methods - Interpreted customer feedback and helped drive programs to improve numbers - Understood and applied project/stakeholder requirements - Generated project analysis on a timely and needed basis - Adapted and executed swift changes to project policies
    Tech Consulting
    Owner AND Lead Technician
    Alexandria, VA, US
    January 2012 - present
    The World Bank
    Laptop Deployment Technician II
    Washington, DC, US
    December 2023 - December 2023
    Community of Hope
    Asset Panda Project Manager AND Tier 2 Technician
    Hope, WA, US
    August 2023 - October 2023
    Northern Virginia Community College
    Computer Operations Technician II
    Springfield, VA, US
    January 2023 - May 2023
    See 18 More
Skills
3-tier ArchitecturesActive DirectoryAdobe AcrobatAdobe Creative CloudAdobe IllustratorAdobe PhotoshopAgricultureAirwatchApache OpenOfficeApple Mac SystemsApple XcodeArtificial IntelligenceAsset ManagementAudiovisual ProductionBackup DevicesBarcodesBlackboardBomgarBrand ManagementCamtasia StudioCarrying out AssessmentsCiscoCisco WebExCommercial Off-The-ShelfCommunication SkillsComputer LiteracyConsultingContent ManagementContract ManagementCustomer ServiceData ConversionData SystemsDecommissioningDemonstration SkillsDesktop ComputingDigital AssetsEducational TechnologiesElectrical SwitchesElectronicsEnterprise Application SoftwareExtreme ProgrammingFile Transfer Protocol (FTP)Financial SoftwareGoogle SuiteHelp DeskHuman ResourcesImagingIssue Tracking SystemsIT TrainingKnowledge of EngineeringKnowledge of MathematicsKnowledge of PatentsLaptopsLeadershipLearning ManagementMachine LearningMaintenanceMicrosoft ExcelMicrosoft OfficeMicrosoft OneNoteMicrosoft OutlookMicrosoft PowerPointMicrosoft PublisherMicrosoft SharePointMicrosoft TeamsMicrosoft WindowsMicrosoft WordMobile Device ManagementModemsNatural Language ProcessingOffice365Payroll ManagementPeopleSoft Customer Relationship Management (CRM)PrintingProblem SolvingProgram EvaluationsProprietary SoftwareQuality ManagementQuicken (Accounting Software)Reference CardsRemote Desktop ServicesSafety PrinciplesSalesSchedulingScreen SharingServicenowSkype for BusinessSmart BoardSnagitSoftware Configuration ManagementStock ControlStreamlineStudent Information SystemsSurface ProSystem Center Configuration ManagerSystem DeploymentTablet ComputersTeachingTechnical SupportTelephone SkillsTesting SkillsTransportation ManagementTransport Layer SecurityUnified CommunicationsUsability TestingUser AccountsUser AssistanceVirtual Network ComputingVirtual Private Networks (VPN)VmwareVMware FusionVoIPWeb BrowsersWikisWindows ServersZendesk