Sam Farren

Bachelor's

Computer Science

Siemens Digital Industry Software

Data Scientist - SaaS

- Present - Built Question/Answering Chatbot for Siemens products utilizing OpenAI, Langchain - Snowflake, and React - Built out multiple Web Scrapers for External data sourcing with Selenium and Python - Sourced Salesforce, Finance, and Revenue data via SQL for various SaaS KPIs (CAC, Customer Churn/Retention, CLTV, ACV, ARR/MRR) and reported in PowerBI - Multi-class Survey Classification for Refiner surveys to improve efficiency in Back office - Processes and Customer Incident Management - Integrated with HuggingFace and Open AI APIs for various NLP use cases around Sentiment and Similarity Assessment via Embedding vectors - Built custom NLP Text Preprocessing Python Library for our data team which included Text