overview
- Results-driven Principal Consultant with a strong attention to detail with business units and key stakeholders to ensure alignment and priorities for driving revenue growth, cost reduction, and operational efficiency for companies across diverse industries including insurance, healthcare, technology, financial services, automotive, and professional services. Proven leader in managing large-scale software development and IT infrastructure projects, delivering impactful outcomes in fast-paced, dynamic environments. Skilled at navigating ambiguity, prioritizing effectively, and aligning business objectives with technical requirements. Known for creating visually compelling, high-impact presentations that communicate complex ideas clearly and ensure strategic alignment between stakeholders and project goals
- National Christian Foundation (NCF
- Worked with the executive leadership to create visually compelling and impactful presentation material (MS Power Point), product roadmaps, and workflow diagrams (MS Visio
- Combined data analysis with AI (ChatGPT) to architect data, workflow and business solutions resulting in increased data integrity, workflow, and system design efficiency
- Streamlined processes and designed workflow automations increasing efficiencies for repetitive data driven workflow activities between custom and varies third party applications
- Created detailed business requirement documents (BRDs) and functional requirement documents (FRDs), translating them into user stories and sprint backlogs to drive agile development and ensuring alignment between technical constraints and business priorities
- Collaborated with developers, network/cloud architects, data engineers to create conceptual architectures for infrastructure and data models
- Oversaw cross-functional teams, including UI/UX designers, software developers, marketing, sales, support, and QA (testing) teams, to deliver high-impact projects with a strong focus on aesthetics, functionality, and reliability
- Avesis (a subsidiary of Guardian Life Insurance
- Worked on initiative for a Private Equity (PE) firm to establish a new company named Avesis to offer vision, dental, and hearing insurance. Tasked with creating value enhancing efficiency, increasing revenue, and reducing costs by migrating IT operations to Azure cloud, automating of workflows, and transitioning offshore headcount by 100% back to United States
- Cox Automotive
- Led teams at Cox Automotive acting as Product Owner managing three teams comprised of both onshore United States and offshore Vietnam software developers, Quality Assurance (QA), and Scrum Master to deliver working software to facilitate development of a scalable cloud-based application using Agile/Scrum methodology
- Droves data analysis for various clients to measure success and identify opportunities for improvement
- Executed strategic business process optimization consulting for B2B, B2C, SaaS, and IoT clients across six industries, achieving an improvement in operational efficiency and an increase in profitability through customized product strategies and process enhancements
- Facilitated development of a scalable cloud-based application using Agile/Scrum, driving revenue and user growth
- Executed diverse high-impact agile programs, effectively resolving bottlenecks, and managing escalations to minimize critical delays, while balancing business priorities with technical constraints