Trying to find a internship in communications which will hopefully turn into a full time job after I graduate this May 2021.
Location
Houston, TX
Education
U
University of Houston-Downtown
August 2019 - May 2021
degree
Bachelor's
majors
Communication
Communication Studies
H
Houston Community College
M
Memorial High School
Work Experience
S
Sam's Limousine and Transportation Inc
Customer Relations Specialist
Houston, TX, United States, 77250
November 2018 - March 2020
company
Sam's Limousine and Transportation Inc
title
Customer Relations Specialist
overview
- Improved workflow processes to enhance customer experience by enacting an improved sales strategy which reduced overhead and increased positive responses in customer surveys. Established an improved social media presence online and lowered customer acquisition costs substantially. Managed front end requirements and employee relations. Handled face to face interactions with million dollar contracts on a daily basis
- Increased overall net revenue by 9% in 6 months
- Awarded Employee of the Year