Santiago Falconi

Bachelor's

Management Information Systems

ImpactOffice Technologies

Technical Account Executive

• •• Forecast Potential Savings: Effectively performed cost analysis of ledger, service invoices, and purchase orders, resulting in 50% reduction of monthly expenses cost of device rental and overall savings of $10.5K over 60-month lease period. • • Manage Sales Pipeline: Focused on most populated zip codes to increase pipeline forecasting, reaching out to C-level executives and internal stakeholders through in-person meetings, resulting in 600 new professional relationships, 100 leads, and 20 proposal presentation in both languages within five months. • • Utilize CRM to Deliver Actionable Insights: Increased number of leads and discovery meetings 30% by analyzing KPIs from Salesforce and presented a strategy to reduce discrepancies between number of outbound calls and meetings scheduled. • • Generate Detailed Reporting Using Metrics: Utilized Salesforce Lighting CRM, SharePoint, and BEI to research, track, and produce a status reports on trend analysis of Managed IT Services. • • Examine SaaS KPIs to Analyze Business: Presented reporting of data collection of over 200 target clients in Alexandria, VA to Vice President of Sales. • • Couch Organizations with Industry Standard: Consulted with c-level executives of over 50 organizations to comply with HIPPA Information Security Standard through IOT BOLT MSP.