Santiago Falconi

Bachelor's

Management Information Systems

ImpactOffice Technologies

Technical Account Executive

• Forecast Potential Savings: Performed cost analysis of ledger, service invoice, and copier lease contract, resulting in 50% monthly reduction in cost of device rental and overall savings of $10.5K over 60-month lease period. • Manage Sales Pipeline: Focused on most populated zip codes to increase pipeline forecasting, reaching out to C-level executives from non-profit and Latino national organizations through in-person meetings and LinkedIn networking, resulting in 600 new professional relationships, 100 leads, and 20 proposal presentations in two languages within five months. • Utilize CRM to Deliver Actionable Insights: Increased number of leads and discovery meetings 30% by analyzing KPIs from Salesforce and presented a strategy to reduce discrepancies between number of outbound calls and meetings scheduled. • Generate Detailed Reports Using Metrics: Utilized CRM, SharePoint, and BEI to research, track, and report on trend analysis and operations forecasts; Analyzed SaaS KPIs and presented reports to Vice President of Sales to boost business modeling